Hard Rock Hotel Riviera Maya -Inclusive - Puerto Aventuras
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Hard Rock Hotel Riviera Maya -Inclusive
No. of rooms
1047
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
We speak
ES
8.2/10
Check availability
No. of rooms
1047
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
We speak
ES
8.2/10
Set in Puerto Aventuras, 22 km from ADO International Bus Station, Hard Rock Hotel Riviera Maya -Inclusive offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. The accommodation features a private beach area, as well as a garden and a shared lounge. The accommodation provides a 24-hour front desk, airport transfers, a kids club and free WiFi.
A buffet, continental or American breakfast is available at the property. At the resort you will find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested.
Hard Rock Hotel Riviera Maya -Inclusive offers a terrace.
Playa del Carmen Maritime Terminal is 22 km from the accommodation, while Tulum Archeological Site is 45 km away. Cozumel International Airport is 36 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areasthe leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Reservations made through April 28, 2025, for travel until January 7th, 2026, are eligible to receive a $200 USD resort credit per night, per room. Use it onspa, golf, and luxury services. Terms: A 35% fee applies. The credit is non-refundable, non-transferable, and cannot be redeemed for cash. Not combinable with other discounts or credits.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
License number: 008-007-000402
Manicure
Cashless payment available
Pet bowls
Private parking
Guest accommodation sealed after cleaning
Beach
Safety deposit box
Babysitting/child servicesadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Snorkelling
Delivered food is securely covered
Airport shuttle
Hair colouring
Pool with view
Minimarket on site
Body scrub
Guest accommodation is disinfected between stays
Parking on site
Make up services
Airport pick upadditional charge
Body treatments
Airport drop offadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Face masks for guests available
Spa facilities
Restaurant
Concierge service
Air conditioning
Spa/wellness packages
Entertainment staff
Shared lounge/TV area
Outdoor pool (all year)
Pool bar
Fitness centre
Terrace
Free parking
Spa lounge/relaxation area
WiFi
Process in place to check health of guests
Airport shuttle (additional charge)
Physical distancing in dining areas
Light therapy
Free WiFi
Bar
Parking
Daily housekeeping
Business centre
Staff follow all safety protocols as directed by local authorities
Massageadditional charge
Non-smoking rooms
Beauty Services
Nightclub/DJ
Garden
Spa and wellness centreadditional charge
Evening entertainment
Hand sanitizer in guest accommodation and key areas
Swimming pool
Food can be delivered to guest accommodation
Kids' pool
Hair treatments
Fitness classes
Pedicure
Beachfront
First aid kit available
Hot tub/Jacuzzi
Private beach area
Valet parking
Chapel/shrine
Facial treatments
24-hour front desk
ATM/cash machine on site
Linens, towels and laundry washed in accordance with local authority guidelines
All plates, cutlery, glasses and other tableware have been sanitized
Accessible parking
Body wrap
Fitness/spa locker rooms
Pets allowed
Water park
Room service
Luggage storage
Saunaadditional charge
Yoga classes
Guests have the option to cancel any cleaning services for their accommodation during their stay
Canoeing
Family rooms
Meeting/banquet facilitiesadditional charge
Tennis court
Express check-in/check-out
Non-smoking throughout
Karaoke
Snack bar
Kids' club
Physical distancing rules followed
Outdoor pool
Waxing services
Hair cut
Allergy-free room
Sun loungers or beach chairs
Lift
Fitness
Internet services
Screens or physical barriers placed between staff and guests in appropriate areas
Contactless check-in/check-out
Tour desk
Access to health care professionals
Barber/beauty shop
Breakfast takeaway containers
Hair styling
Deluxe Gold Double Beds. This double room provides a hot tub. The unit offers 2 beds. ;
Diamond King. The hot tub is a top feature of this double room. The unit has 1 bed. ;
Double Room. The hot tub is the standout feature of this double room. The unit has 3 beds. ;
Deluxe Sky Terrace (One Bedroom). This double room provides a hot tub. The unit offers 1 bed. ;
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Assistant. This double room provides a hot tub. The unit offers 3 beds. ;
Deluxe Gold king bed. Guests will have a special experience as this triple room offers a hot tub. The unit offers 1 bed. ;
Deluxe Partial Ocean View Double. This double room features a hot tub. The unit has 2 beds. ;
Rock Royalty Partial Ocean View Double. This double rooms standout feature is the hot tub. The unit has 2 beds. ;
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant. The hot tub is a top feature of this suite. The unit has 4 beds. ;
Heaven Diamond King - Adults Only. This double room provides a hot tub. The unit offers 1 bed. ;
Heaven Deluxe Gold Double Beds - Adults Only. The hot tub and spa bath are the special features of this double room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Heaven Deluxe Sky Terrace (One Bedroom) - Adults Only. This suite boasts a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Royalty Partial Ocean View King - Adults Only. The hot tub and spa bath are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this suite also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Suite Ocean Front (Two Bedroom)with Personal Assistant - Adults Only. This double room features a hot tub and a spa bath. The double rooms kitchenette is available for cooking and storing food. The spacious double room features air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven RRL Deluxe platinum King Bed Room-1 Adults only. This double rooms standout features are the hot tub and spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven Deluxe Gold King - Adults only. The hot tub is a top feature of this double room. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 1 bed. ;
Deluxe Diamond King Bed. This double room features a hot tub and a spa bath. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Deluxe Platinum Sky Terrace King. The hot tub and spa bath are the standout features of this suite. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed. ;
Deluxe King Bed. The spacious triple room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
