Hard Rock Hotel Riviera Maya -Inclusive - Puerto Aventuras
Explore Mexico’s top hotels designed for travelers seeking quality, style, and comfort. Whether you prefer a luxury five-star property with breathtaking ocean views in Cancun, a boutique retreat in Playa del Carmen, an all-inclusive resort on the Riviera Maya, or a family-friendly hotel in Mexico City, the perfect option is at your fingertips. Discover spa experiences, executive suites, and convenient airport transfers for easy arrivals. Each location offers unique local character. Book here!
Hard Rock Hotel Riviera Maya -Inclusive
Puerto Aventuras Km. 72 Carretera Cancun Tulum Puerto Aventuras
No. of rooms
1121
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES
8.3/10
No. of rooms
1121
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES
8.3/10
Set in Puerto Aventuras, 22 km from ADO International Bus Station, Hard Rock Hotel Riviera Maya -Inclusive offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. The accommodation features a private beach area, as well as a garden and a shared lounge. The accommodation provides a 24-hour front desk, airport transfers, a kids club and free WiFi.
A buffet, continental or American breakfast is available at the property. At the resort you will find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested.
Hard Rock Hotel Riviera Maya -Inclusive offers a terrace.
Playa del Carmen Maritime Terminal is 22 km from the accommodation, while Tulum Archeological Site is 45 km away. Cozumel International Airport is 36 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areasthe leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Reservations made through April 28, 2025, for travel until January 7th, 2026, are eligible to receive a $200 USD resort credit per night, per room. Use it onspa, golf, and luxury services. Terms: A 35% fee applies. The credit is non-refundable, non-transferable, and cannot be redeemed for cash. Not combinable with other discounts or credits.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Gold Deluxe Double Room. This double room features a hot tub. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Diamond Deluxe King Room. The hot tub is a top feature of this double room. The unit has 1 bed. ;
Deluxe Family Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds. ;
Deluxe Platinum Sky Terrace King. This double room offers a hot tub. The spacious double room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this double room also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Platinum Two-Bedroom Suite with Terrace. This double room provides a hot tub. The unit offers 3 beds. ;
Gold Deluxe King Room. Guests will have a special experience as this triple room features a hot tub. The spacious triple room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this triple room also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Deluxe Platinum Partial Ocean View. The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Rock Royalty Level - Deluxe Platinum with Two Double Beds. This double rooms standout feature is the hot tub. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds. ;
Rock Suite Platinum. The hot tub is the standout feature of this suite. The spacious suite has 2 bedrooms and 2 bathrooms with a shower and free toiletries. The suites kitchenette is available for cooking and storing food. Boasting a balcony, this suite also features a coffee machine, a seating area and a flat-screen TV. The unit has 4 beds. ;
Heaven Deluxe Diamond King Room– Adults Only. This double rooms special features are the hot tub and the spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven Deluxe Gold with Two Double Beds – Adults Only. The hot tub and spa bath are the special features of this double room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only. This suite boasts a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only. The hot tub and spa bath are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this suite also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Suite Platinum – Adults Only. This double room features a hot tub and a spa bath. The double rooms kitchenette is available for cooking and storing food. The spacious double room features air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven RRL Deluxe Platinum King Bed Adults Only. This double rooms standout features are the hot tub and spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven - Deluxe Gold King room. The hot tub is a top feature of this double room. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 1 bed. ;
Deluxe King Room. This double room features a hot tub and a spa bath. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Deluxe Suite. The hot tub and spa bath are the standout features of this suite. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed. ;
Double Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed. ;
Deluxe King Room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven Deluxe King Room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
License number: 008-007-000402
Guest accommodation sealed after cleaning
Beachfront
Free WiFi
Contactless check-in/check-out
Hair colouring
Waxing services
ATM/cash machine on site
Fitness classes
Nightclub/DJ
Minimarket on site
Bar
Garden
Water park
Fitness
Terrace
24-hour front desk
Parking on site
Tennis court
Spa and wellness centreadditional charge
Guest accommodation is disinfected between stays
Screens or physical barriers placed between staff and guests in appropriate areas
Babysitting/child servicesadditional charge
Hair styling
Body treatments
Valet parking
Luggage storage
Internet services
Massageadditional charge
Saunaadditional charge
Breakfast takeaway containers
Facial treatments
Parking
Shared lounge/TV area
Concierge service
Accessible parking
Spa lounge/relaxation area
Tour desk
Daily housekeeping
Hair treatments
First aid kit available
Family rooms
Business centre
Private parking
All plates, cutlery, glasses and other tableware have been sanitized
Beauty Services
Fitness/spa locker rooms
Manicure
Physical distancing rules followed
Free parking
Pedicure
Pool bar
Spa facilities
Private beach area
Sun loungers or beach chairs
Access to health care professionals
Snack bar
WiFi
Pets allowed
Pool with view
Yoga classes
Airport shuttle
Linens, towels and laundry washed in accordance with local authority guidelines
Hair cut
Body scrub
Use of cleaning chemicals that are effective against Coronavirus
Fitness centre
Entertainment staff
Express check-in/check-out
Chapel/shrine
Non-smoking rooms
Canoeing
Lift
Snorkelling
Evening entertainment
Swimming pool
Outdoor pool
Guests have the option to cancel any cleaning services for their accommodation during their stay
Restaurant
Staff follow all safety protocols as directed by local authorities
Room service
Airport shuttle (additional charge)
Karaoke
Body wrap
Spa/wellness packages
Kids' pool
Allergy-free room
Kids' club
Pet bowls
Cashless payment available
Process in place to check health of guests
Delivered food is securely covered
Safety deposit box
Non-smoking throughout
Food can be delivered to guest accommodation
Airport pick upadditional charge
Beach
Light therapy
Outdoor pool (all year)
Hand sanitizer in guest accommodation and key areas
Face masks for guests available
Make up services
Hot tub/Jacuzzi
Air conditioning
Airport drop offadditional charge
Barber/beauty shop
Meeting/banquet facilitiesadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing in dining areas
