Hotel Villa Mercedes Palenque - Palenque
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Hotel Villa Mercedes Palenque
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom.
The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks.
Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room with Two Double Beds. This air-conditioned room comes with 2 double beds or 1 king-size bed and features pool or garden views. It includes 31-inch plasma cable TV, a safe, telephone and a private bathroom with rain shower and free toiletries. ;
King Room. Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit offers 1 bed. ;
Superior King Room. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 1 bed. ;
Superior Double Room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 2 beds. ;
Double Room - Disability Access. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as garden views. The unit offers 2 beds. ;
Deluxe King Suite. The unit has 1 bed.
Concierge service
Linens, towels and laundry washed in accordance with local authority guidelines
Indoor play area
Kid-friendly buffet
Meeting/banquet facilitiesadditional charge
Trouser pressadditional charge
Coffee house on site
Accessible parking
WiFi
Designated smoking area
Safety deposit box
Facilities for disabled guests
Contactless check-in/check-out
Ironing serviceadditional charge
Open-air bath
Back massage
Spa and wellness centreadditional charge
Invoice provided
Restaurant
Room service
Hand sanitizer in guest accommodation and key areas
Sun terrace
Board games/puzzles
Foot massage
Laundryadditional charge
Process in place to check health of guests
Breakfast in the room
Airport pick upadditional charge
Sun loungers or beach chairs
All plates, cutlery, glasses and other tableware have been sanitized
Fruitsadditional charge
Tour desk
Airport shuttle (additional charge)
Airport drop offadditional charge
Family rooms
Business centreadditional charge
Cashless payment available
Use of cleaning chemicals that are effective against Coronavirus
Smoke alarms
Fitness centre
Wheelchair accessible
Food can be delivered to guest accommodation
Spa lounge/relaxation area
Babysitting/child servicesadditional charge
Raised toilet
Outdoor furniture
Spa facilities
CCTV in common areas
Walking toursadditional charge
Daily housekeeping
Pool bar
Garden
Bar
Public Bath
Grocery deliveriesadditional charge
Physical distancing in dining areas
Massageadditional charge
Sun umbrellas
Kids' mealsadditional charge
Toilet with grab rails
Outdoor pool (all year)
Couples massage
Pets allowed
Free parking
Guest accommodation sealed after cleaning
Fitness
Shuttle service
Luggage storage
Private parking
Security alarm
Breakfast takeaway containers
Fax/photocopyingadditional charge
Non-smoking rooms
Heating
Full body massage
Infinity pool
Guest accommodation is disinfected between stays
Physical distancing rules followed
Wine/champagneadditional charge
24-hour front desk
Air conditioning
First aid kit available
Shuttle service (additional charge)
Packed lunches
Property is cleaned by professional cleaning companies
Free WiFi
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
Outdoor pool
Access to health care professionals
Express check-in/check-out
Swimming pool
CCTV outside property
Non-smoking throughout
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Delivered food is securely covered
Airport shuttle
Fire extinguishers
Internet services
24-hour security
