Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Terrace
Restaurant
Fax/photocopyingadditional charge
Bar
Sun loungers or beach chairs
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Shared stationery such as printed menus, magazines, pens, and paper removed
Swimming pool
Accessible parking
Outdoor furniture
Airport shuttle (additional charge)
Non-smoking throughout
Sun terrace
Face masks for guests available
24-hour security
Steam room
Spa and wellness centreadditional charge
Trouser pressadditional charge
24-hour front desk
Screens or physical barriers placed between staff and guests in appropriate areas
Room service
Parking on site
Adults only
CCTV outside property
First aid kit available
Access to health care professionals
Air conditioning
Key card access
Staff follow all safety protocols as directed by local authorities
Laundryadditional charge
Hand sanitizer in guest accommodation and key areas
Snack bar
Contactless check-in/check-out
Free WiFi
Infinity pool
Concierge service
Wine/champagneadditional charge
Shuttle service
Tour desk
Fire extinguishers
Internet services
WiFi
Saunaadditional charge
Breakfast takeaway containers
Shuttle service (additional charge)
Express check-in/check-outadditional charge
Food can be delivered to guest accommodation
Free parking
Cashless payment available
Massageadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Garden
Delivered food is securely covered
Meeting/banquet facilitiesadditional charge
Luggage storage
Private parking
Sun umbrellas
Physical distancing in dining areas
CCTV in common areas
Heated pool
Daily housekeeping
Breakfast in the room
Airport shuttle
Non-smoking rooms
Car hire
Ironing serviceadditional charge
Spa facilities
Special diet menus (on request)
Physical distancing rules followed
Outdoor pool
Safety deposit box
Parking
Invoice provided
Smoke alarms
Outdoor pool (all year)
WiFi available in all areas
Use of cleaning chemicals that are effective against Coronavirus
